cert Manual
Revised through February 25, 2024
Templates for Contributors (see Appendix E, "Forms, Templates, and Sample Documents," below)
i. Cover Page
ii. Welcome from the Office of the Volunteer Liaison
iii. Table of Contents
iv. Version History
1. INTRODUCTION
1.1 User's Guide
1.2 Focus & Content
1.3 Features
1.4 Document Management and Editing
2. FAIRFAX COUNTY CERT MISSION and VISION
3. FAIRFAX COUNTY CERT HISTORY
3.1 Chronology
3.2 Awards and Recognition
3.3 Special Events
4. FAIRFAX COUNTY CERT PROGRAM TODAY – An Overview
4.1 CERT Service Area
4.2 CERT Capabilities
4.3 Leadership
4.3.1 Office of Volunteer Liaison
4.3.2 Volunteer Lead
4.3.3 Deputy Volunteer Lead
4.3.4 CERT Leadership Council
4.4 Volunteers
4.4.1 CERT Ranks
4.5 Organization
4.5.1 Fairfax County CERT Program Organization Chart
5. CERT PROGRAM DIVISIONS
5.1 Administration Division
5.1.1 Division Level Description
5.1.2 CERT Manual Section
5.1.3 Internal Communications Section
5.1.4 Library and History Section
5.1.5 Records Management Section
5.1.6 Scheduling (Calendar) Section
5.2 Community Engagement Division
5.2.1 Division Level Description
5.2.2 Community Demos Section
5.2.3 Outreach Section
5.2.3.1 CERT Chat Unit
5.2.3.2 Speakers Bureau Unit
5.3 Logistics Division
5.3.1 Division Level Description
5.3.2 Real World Events Support Section
5.3.3 Training Support Section
5.3.4 Logistics Organization and Assets
5.4 Marketing Division
5.4.1 Division Level Description
5.4.2 Marketing (Branding) Section
5.4.3 Newsletter Section
5.4.4 Social Media Section
5.4.5 Website/Cyber Section
5.5 Neighborhood Teams Division
5.5.1 Division Level Description
5.5.2 Active Teams Section
5.5.3 Graduate Orientation Section
5.5.4 Social Activities Section
5.6 Operations Division
5.6.1 Division Level Description
5.7 Safety Division
5.7.1 Division Level Description
5.8 Training Division
5.8.1 Division Level Description
6. SUPPORTING STAFF, PROGRAMS , AND TOOLS
6.1 Support Staff and Related Organizations
6.1.1 Public Information
6.1.2 Fairfax CERT Association
6.1.2.1 Membership
6.1.2.2 Amazon Smile and Amazon Wish Lists
6.1.3 Affiliated Organizations
6.1.3.1 State and Federal – FEMA, VDEM, Ft. Belvoir
6.1.3.2 County – DEMS, CCC, Faith
6.1.3.3 Non-Governmental Organizations – ARC, BSA
6.1.3.4 National Capital Region (NCR) Consortium
6.1.3.5 Miscellaneous Affiliations
6.2 CERT Capabilities and Services
6.2.1 Victim Actors
6.2.2 Traffic and Crowd Management
6.2.3 Moulage
6.2.4 Community Services
6.2.5 CERT Radio Network (CRN)
6.2.6 Community Assessment Program (CAP)
6.2.7 Nametags and Merchandise
6.3 Supporting Equipment and Tools
6.3.1 Equipment
6.3.1.1 Trailers
6.3.1.2 CERT Green Machine
6.3.1.3 Other Fire Department Vehicles
6.3.1.4 DRASH Tent
6.3.2 Fairfax County Volunteer Management System (VMS)
6.3.3 Website and Related Technology Tools
7. EVENTS AND OPPORTUNITIES
7.1 Internal
7.1.1 Monthly Program Meetings
7.1.2 Training – (Basic, CCE, Special [moulage TCM])
7.1.3 All Hands Meeting
7.1.4 Annual Social
7.2 County
7.2.1 Community Events and Festivals
7.2.2 Victim Actor Opportunities
7.3 Regional & Miscellaneous
7.3.1 Airport Exercises
7.3.2 CERTCON
7.4 Special National & International Events
7.4.1 2015 - World Police and Fire Games
7.4.2 2018 - iWomen
APPENDICES
A. FAQS
A.1 Green Shirts
A.2 Directions
A.3 Joining Neighborhood Teams
A.4 Joining the Fairfax CERT Association
A.5 CERT Ranks and IDs
A.6 (others as identified)
B. CERT POLICIES
B.1 Age Requirements for Students and Victim Actors
B.2 Code of Conduct
B.3 Dress Code
B.4 Dual-Hatting
B.6 FRA Protocols
B.8 Insurance
B.9 Policy of Self-activation
B.10 PPE
B.11 Sexual Harassment
B.12 Special Section – COVID
B.13 CERT Station Rules
B.14 Use of Weapons
B.15 Video and Photo Release
C. CERT STANDARD OPERATING PROCEDURES (SOPS)
C.1 Administration Division
C.1.1 Registering for a VMS Account
C.2 Community Engagement Division
C.2.1 Outreach Section
C.3 Logistics Division
C.3.1 Logistics Support for Classes and Events
C.3.2 Logistics Support for Training, Outreach, Operations
C.4 Marketing Division
C.5 Neighborhood Teams Division
C.6 Operations Division
C.7 Safety Division
C.8 Training Division
D. CHECKLISTS
CERT Manual Document Processing and Approval
E. FORMS, TEMPLATES, and SAMPLE DOCUMENTS
E.1 About This Appendix and How to Access FTS-embedded Documents
E.2 Division & Support Program Template
E.4 Policy Template
E.5 SOP Template
E.7 Forms-Templates-Samples Template
E.8 County Documents
E.8.1 Background Investigation Form
E.9 Administration
E.10 Community Engagement
E.10.1 Outreach
E.11 Logistics
E.11.1 CERT Class Equipment Issue Form
E.11.2 Logistics Support Order Form
E.11.3 Miscellaneous Equipment Issue Form
E.12 Marketing
E.12.1 Marketing (Branding)
E.12.2 Newsletter
E.12.3 Social Media
E.12.4 Website
E.13 Neighborhood Teams
E.14 Operations
E.15 Safety
E.16 Training
F. RESOURCES
F.1 Moulage
F.2 Safety Tips
F.3 Weather Preparedness
G. REFERENCES
G.1 (Pull References from individual documents as relevant)