cert Manual

Revised through April 18, 2021


CERT Manual Style Guide


Templates for Contributors


i. Cover Page

ii. Welcome from the Office of the Volunteer Liaison

iii. Table of Contents

iv. Version History

v. Acronyms & Abbreviations


1. INTRODUCTION

1.1 User's Guide

1.2 Focus & Content

1.3 Features

1.4 Document Management and Editing


2. FAIRFAX COUNTY CERT MISSION and VALUES


3. FAIRFAX COUNTY CERT HISTORY

3.1 Chronology

3.2 Awards and Recognition

3.3 Special Events


4. FAIRFAX COUNTY CERT PROGRAM TODAY – An Overview

4.1 CERT Service Area

4.2 CERT Capabilities

4.3 Leadership

4.3.1 Office of Volunteer Liaison

4.3.2 Volunteer Lead

4.3.3 Deputy Vounteer Lead

4.3.4 CERT Leadership Council

4.4 Membership

4.4.1 CERT Member Levels

4.4.2 CERT Transfers

4.5 Organization

4.5.1 Fairfax County CERT Program Organization Chart


5. CERT PROGRAM DIVISIONS

5.1 Administration Division

5.1.1 Division Level Description

5.1.2 CERT Manual Section

5.1.3 Internal Communications Section

5.1.4 Library and History Section

5.1.5 Records Management Section

5.1.6 Scheduling (Calendar) Section

5.2 Community Engagement Division

5.2.1 Division Level Description

5.2.2 Community Demos Section

5.2.3 Outreach Section

5.2.3.1 CERT Chat Unit

5.2.3.2 Speakers Bureau Unit

5.3 Logistics Division

5.3.1 Division Level Description

5.3.2 Real World Events Support Section

5.3.3 Training Support Section

5.4 Marketing Division

5.4.1 Division Level Description

5.4.2 Marketing (Branding) Section

5.4.3 Newsletter Section

5.4.4 Social Media Section

5.4.5 Website/Cyber Section

5.5 Neighborhood Teams Division

5.5.1 Division Level Description

5.5.2 Active Teams Section

5.5.3 Graduate Orientation Section

5.5.4 Social Activities Section

5.6 Operations Division

5.6.1 Division Level Description

5.7 Safety Division

5.7.1 Division Level Description

5.8 Training Division

5.8.1 Division Level Description


6. SUPPORTING STAFF, PROGRAMS , AND TOOLS

6.1 Support Staff and Related Organizations

6.1.1 Public Information

6.1.2 Fairfax CERT Association

6.1.2.1 Membership

6.1.2.2 Amazon Smile and Amazon Wish Lists

6.1.3 Affiliated Organizations

6.1.3.1 State and Federal – FEMA, VDEM, Ft. Belvoir

6.1.3.2 County – OEM, CCC, Faith

6.1.3.3 Non-Governmental Organizations – ARC, BSA

6.1.3.4 National Capital Region (NCR) Consortium

6.1.3.5 Miscellaneous Affiliations

6.2 CERT Capabilities and Services

6.2.1 Victim Actors

6.2.2 Traffic and Crowd Management

6.2.3 Moulage

6.2.4 Community Services

6.2.5 CERT Radio Network (CRN)

6.2.6 Community Assessment Program (CAP)

6.2.7 Nametags and Merchandise

6.3 Supporting Equipment and Tools

6.3.1 Equipment

6.3.1.1 Trailers

6.3.1.2 CERT Green Machine

6.3.1.3 Other Fire Department Vehicles

6.3.1.4 DRASH Tent

6.3.2 VMS

6.3.4 Website and Related Technology Tools


7. EVENTS AND OPPORTUNITIES

7.1 Internal

7.1.1 Monthly Program Meetings

7.1.2 Training – (Basic, CCE, Special (moulage TCM))

7.1.3 All Hands Meeting

7.1.4 Annual Social

7.2 County

7.2.1 Community Events and Festivals

7.2.2 Victim Actor Opportunities

7.3 Regional & Miscellaneous

7.3.1 Airport Exercises

7.3.2 CERTCON

7.4 Special National & International Events

7.4.1 2015 - WPFG

7.4.2 2018 - iWomen


APPENDICES

A. FAQS

A.1 Green Shirts

A.2 Directions

A.3 Joining Neighborhood Teams

A.4 Joining the Fairfax CERT Association

A.5 CERT Levels and IDs

A.6 (others as identified)


B. CERT POLICIES

B.1 Age Requirements for Students and Victim Actors

B.2 Code of Conduct

B.3 Dress Code

B.4 Dual-Hatting

B.5 FRA Protocols

B.6 Insurance

B.7 Policy of Self-activation

B.8 PPE

B.9 Sexual Harassment

B.10 Special Section – COVID

B.11 Use of Weapons

B.12 Video and Photo Release

B.13 Inclement Weather


C. CERT STANDARD OPERATING PROCEDURES (SOPS)

C.1 Cyber Security

C.2 Event Action Plans and After Action Reports

C.3 Transfers into Fairfax County CERT

C.4 Victim Actors

C.5 Instructor Cadre Qualification Process

C.6 Registering for a VMS Account

C.7 Registering for Classes/Activities (and Cancelling Registrations) in VMS

C.8 Logging Volunteer Hours in VMS - Independent Activities

C.9 Logging Volunteer Hours in VMS - Group Activities

C.10 Logging Training and Certifications in VMS

C.11 Website (SOPs for Access, Content, Posting Process)

C.12 Vehicle Operations

C.13 Teams Registration

C.14 Teams Roster Management

C.15 (others as identified)


D. CHECKLISTS

D.1 Ideas for Initial Neighborhood Team Organization and Activation

D.2 Checklist for Final Editorial Review of CERT Manual Documents

D.3 (others as identified)


E. FORMS, TEMPLATES and SAMPLES

E.1 About This Appendix

E.2 County Documents

Background Investigation Form

E.3 Administration

E.4 Community Engagement

Outreach

E.5 Logistics

E.6 Marketing

E.7 Neighborhood Teams

F. REFERENCES

F.1 (Pull References sections from individual documents)


INDEX